Somewhere in the Netherlands a postwoman is in trouble. Bad health, snow and ice and a degree of chaos in her personal life have left her months behind on her deliveries. She rents a privatised ex-council flat with her partner and so many crates of mail have built up in the hallway that it's getting hard to move around. Twice a week one of the private mail companies she works for, Selektmail, drops off three or four crates of letters, magazines and catalogues. She sorts and delivers the fresh crates but the winter backlog is tough to clear. She thinks her employers are getting suspicious. I counted 62 full mail crates stacked up in the hall when I visited recently. There was a narrow passageway between the wall of crates and her personal pile of stuff: banana boxes, a disused bead curtain, a mop bucket. One of the crates has crept into the study, where the postwoman's computer rears up out of her own archival heaps of newspapers and magazines. Should these two streams of paper merge they would not be easily separated. The postwoman hasn't given up. She had a similar problem with the other private mail company she works for, Sandd, a few years back. 'When I began at Sandd in 2006 I delivered about 14 boxes of mail every time,' she said. 'I couldn't cope and at Christmas 2006 I had about 90 of these boxes in the house. By New Year's Day we had 97. There were even boxes in the toilet.' The postwoman is paid a pittance to deliver corporate mail. She hasn't done her job well, yet so few people have complained about missed deliveries that she hasn't been found out.

LRB 28 April 2011 | PDF Download